Who we are
Core App Labs Limited is a company incorporated in Hong Kong. We develop and publish our own mobile applications. Our registered address is Room 5003, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. You can contact us at info@coreapplabshq.com.
Scope of this policy
This policy covers visits to coreapplabshq.com and messages you send to the company using the contact details shown here. The website is informational: it does not provide user accounts, accept payments, or store the details entered in the contact form. That form prepares a message in your own email application, which you can review before sending.
Information we collect
If you email us, we receive the information you choose to include. This may include your name, email address, organisation, and the contents of your message and subsequent correspondence. Our hosting provider may also process ordinary technical server logs, such as an IP address, browser information, requested URL, and request time, to deliver and secure the website. We do not use those logs to build advertising profiles.
How we use information
We use correspondence to respond to your enquiry, continue a business conversation you initiated, maintain necessary business records, protect the website and company, and comply with applicable legal obligations. We do not sell personal information. We do not use website enquiries for unrelated advertising.
Cookies and trackers
This website does not set advertising cookies, use analytics trackers, or use cross-site tracking technologies. It does not contain third-party advertising. If this changes, we will update this policy and provide any notice or choice required by applicable law.
Sharing and international processing
We may share information with service providers that support our email, hosting, security, or professional administration, only where reasonably necessary for those services. We may also disclose information if required by law or to protect legal rights. As a Hong Kong company serving international visitors, we and our providers may process information in Hong Kong or other countries where they operate. We take reasonable steps to use providers that protect information appropriately.
Retention
We retain correspondence only for as long as reasonably necessary to answer the enquiry, maintain appropriate business records, resolve disputes, and meet legal or regulatory obligations. Technical logs are generally retained according to the security and operational practices of our hosting provider. Information is deleted or anonymised when it is no longer needed, where practicable.
Your rights and choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. To make a request, email info@coreapplabshq.com. We may need to verify your identity and may retain information where the law permits or requires it.
Changes to this policy
We may update this policy when our website or legal obligations change. The effective date at the top of the page identifies the current version. Material changes will be presented here before or when they take effect.
Contact
Privacy questions and requests may be sent to info@coreapplabshq.com.
See also our App Privacy notice and Terms of Use.